Warranty

In the unlikely event that your NOEIZO product breaks we have a 10 year limited global warranty for you

NOEIZO BELGIUM bvba provides a 10-year warranty on textile and leather products (5 years for hard-shell luggage) against material and manufacturing defects, which is valid from the date of purchase. If you find such a defect within the warranty period, let us know by email service@noeizo.com. NOEIZO  will repair or replace the product at its own discretion and free of charge. Please be aware -  for your warranty claim to be valid, you must be able to show a proof of purchase in the form of a warranty certificate. warranty certificate is automatically generated upon completion of purchase on the web store and registering the product. 

Important: the warranty is limited to the purchase price of the product. So, it does not cover damage caused by any of the following: incorrect use, negligence, carelessness, scratches, tearing, exposure to extreme temperatures, solvents, acid or water, normal wear, damage by normal use or transportation damage (at airline companies for example).

For further questions, please contact us by email - service@noeizo.com and you will be answered by one of our representatives not later then 24 hrs upon receipt of the email.