Privacy Policy



Privacy Policy

 

This privacy Policy governs the processing of your personal data by NOEIZO BELGIUM BVBA, Stationsstraat  20, 1930, Zaventem- Belgium when you visit NOEIZO E-Store.

NOEIZO BELGIUM respects your privacy and strives to conform to the rules under applicable EU Regulation.

Note : If you want general information on how we process your personal data through cookies, please refer to our Cookie Policy.

  1. WHO IS RESPONSIBLE FOR YOUR DATA?


When you visit NOEIZO Website and E-Store, NOEIZO BELGIUM, Stationsstraat 20 , 1930 Zaventem is responsible for the processing of your personal data.

At any time, you may contact us via info@noeizo.com with any privacy question or concerns you may have (see also point hereafter “What rights do you have?”)

NOEIZO reserves the right to change, modify or amend this Privacy Policy at its own discretion, or change, modify or withdraw access to the E-Store Website at any time and/or without notice. Noeizo will notify you of such change or modification by posting an updated version of this Privacy Policy on the E-store Website.

 

  1. WHAT SORT OF PERSONAL DATA DO WE COLLECT?


The personal data we collect, use and disclose generally include your name, email address, telephone number, address.
Under no circumstances shall sell or disclose your personal data.

 

  1. HOW DO WE PROCESS YOUR PERSONAL DATA?


NOEIZO uses your personal data for a number of reasons, among others :
-for the purpose of registering with NOEIZO
-for the purpose of visiting and using of the E-Store Site to enhance your browsing experience
-for the purpose of subscribing to E-store services, e-mail notifications and/or newsletters
-in relation to any transactions carried out between you and NOEIZO on the E-Store Site, including information relating to any purchases you make

We use namely your personal data:
-to provide you service and support
-to communicate with you
-to send you communications which you explicitly requested to receive
-to send you information about your purchase and to process your purchase
-to personalize and improve your customer experience
-to deal with enquiries and complaints made by or about you relating to the Website
-to inform you about our news and offers that we think you might be interested in
-to run our business in an efficient and proper way and develop our brand, products and services
-to fulfil our administrative purposes including accounting billing and audit
-to protect our business interests
-to collect statistics on an anonymous base

 

  1. WHAT MAKES THE PROCESSING OF YOUR PERSONAL DATA LEGITIMATE?


According to the law, we can only use your data for one or more of the following reasons:
° the fulfilling of contract we have with you
° the respect of a legal duty
° your consent
° our legitimate interests

We respect the legal grounds when we use and process your personal data in the aforementioned situations.
Our legitimate interests are our business or commercial reasons for using your data, by:
-being efficient about how we fulfil our contracts, provide our services and fulfil our legal duties
-identifying methods to improve the ways we deliver products and services to our customers
-keeping our records up to date, working out which of our products and services may interest you and improving and expanding our business
-ensure our security and safety interests
-gaining insights in how the Website is used

We will always strive to use our legitimate interests in a loyal manner that could not cause you prejudice.

In addition of the disclosures reasonably necessary for the purposes identified elsewhere in this Privacy Policy, we may disclose information about you to the extent that NOEIZO is required to do so by law/or in connection with any legal proceedings or prospective legal proceedings.

NOEIZO  may share its product news and offerings with you via e-mail. In such case and in any direct marketing activities, NOEIZO makes sure to obtain your prior consent, as required by law. You can opt-in to receiving emails from us or opt out by clicking on the unsubscribe link we include in all our marketing emails. You can update your preferences at any time.

 

  1. HOW LONG DO WE KEEP YOUR DATA?


We only retain your personal data as long as required to achieve the purposes listed on point 3.
How long we need your data depends on what we are using it for, whether that is to provide services to you, for our own legitimate interests or to comply with the law.
When there is no longer a customer, legal or business need for us to keep your personal data, we will either delete them securely or anonymise them.
If you ask us to stop sending marketing emails, we will keep a note of your personal information and your request so that we can make sure that you are excluded from the emails we send to our clients for marketing purpose.

 

  1. HOW DO WE PROTECT YOUR DATA?


While there are always risks associated with providing personal information, whether by phone, in person or over the internet, and no system of technology is completely hackerproof, NOEIZO has endeavored to take appropriate industry standard measures to prevent and minimize risks of unauthorized access of your personal information.

 

  1. SHARING AND TRANSFERING YOUR DATA


Your personal data are shared with a limited number of parties such as yourself and our own service providers.
In order to process payments and prevent and detect fraud, we process payment card data through our payment card and fraud management services provider.
Concerning our different service providers, we will make sure that our suppliers respect your personal data and comply with data protection regulations.
If requested, we will share your personal data with government and/or judicial authorities.
We may also share a limited and pseudonymized or partially anonymized version of your data with data analytics companies and advertisers. For more information about this process, please see our Cookie Policy.
If we do transfer data outside the European Economic Area (EEA), we will make sure that it is protected in the same way as if it were being used in the EEA., by:
-transferring the data to a non-EEA country which has privacy laws at least as protective as those within the EEA
-putting in place a contract with the recipient stipulating that the recipient shall protect the data to the same standards as required within the EEA or
-transferring it to organizations which are part of the privacy Shield which sets out the standards data to be sent between the US and the European Countries.

 

  1. WHAT RIGHTS DO YOU HAVE?


You have the right to request access to all personal data processed by us insofar it pertains to you. We reserve the right to refuse multiple requests for access that are clearly submitted for causing nuisance or harm to us or others.
You have the right to ask that any personal data pertaining to you which are inaccurate, are corrected free of charge. If a request for correction is submitted, such request must be accompanied of proof of the flawed nature of the data for which correction is asked.
You have the right to request that personal data pertaining to you will be deleted if they are no longer required in light of the purposes outlined above.
However, you need to keep in mind that a request for deletion will be evaluated by us against:
-our own legitimate interest
-legal or regulatory obligations , administrative or judicial orders which may contradict such deletion

If you gave your consent to use your data, so that we can send you marketing emails, you can withdraw your consent. To raise any objection or to exercise any of your rights, you can send an email to us at info@noeizo.com.
When you get in touch, we will come back to you as soon as possible within one month. If your request is more complicated, it may take a little longer to come back to you but we will come back to you within two months of your request.

 

Cookie Policy

 

NOEIZO uses cookies on the E-Store Website.

By clicking on “OK” after having being informed of our use of cookies, you acknowledge that you have read this Cookie Policy carefully and that you agree with it without reservation.

Most browsers allow you to accept or refuse cookies.

If you don't want that Web sites can store cookies on your computer, you can adjust your browser settings. You will receive a warning before cookies are being posted. You can also customize your settings so that your browser refuses all cookies or only third-party cookies. You can also remove cookies that have already been posted. Please note that you must adjust the settings separately for each browser on each device that you use. We want to remind you that if you do not want to use cookies, we unfortunately cannot guarantee that our online store is working properly. It may be that some features of the online store are lost or that you no longer can see certain pages at all. In addition, also note that rejecting cookies does not mean you will see no ads anymore. It just means the ads are not adapted to your interests anymore and are repeated more often.

 

WHAT IS A COOKIE?


A cookie is a small text file created by a website that is stored in the user’s computer.

The so-called “session cookies” are stored temporarily for that session only and expire at the end of the browser session. They can capture your activities during the browser session.

The so-called “Permanent cookies” are saved permanently on your hard disk and are able to capture your settings or activities on multiples websites. These cookies are stored until deleted by the user.

Cookies cause no risk to your computer as they are simply text files and not executable programs.

Cookies provide a way for the website to recognize you and keep track of your preferences to form the base of your personalized content. NOEIZO may also use the information it obtains from the cookies to improve the website’s usability and to gain insight in how you and other visitors use the Website by gathering statistical land usage data, enabling us among others to provide a better user experience on the Website.

 

WHAT SORT OF COOKIES DO WE USE? In short:


Functional cookies or necessary cookies

Functional cookies ensure that our online store is functioning properly. Consider, for example, features such as placing an article in your cart or paying for your order.

Analytical cookies
With analytical cookies we collect statistics with the help of third parties about how our online store is used. By measuring the web store use we can continue improving our shop to the benefit of our users.

Marketing cookies
We place marketing cookies on our online store. Third parties may also place marketing cookies on our Web store. We do this so that based on your online surf, search and buying behavior we can offer you relevant offerings. These marketing cookies also allow us to track which offers you have seen.

 

Functional or necessary cookies
Functional cookies ensure that the online store of hedgren.com is functioning properly. These include:

  • Sending a message after a non-finalized order so you don't lose the items in the shopping cart;
  • Saved browser settings so you can view our online store optimally on your screen;
  • The ability to save your login information so you do not have to re-enter it each time;
  • Detecting possible abuse or possible problems in our online store, for example, by registering successive failed login attempts.

Analytical cookies
We use third party cookies to analyze shopping behavior. These statistics give us insight into how often we are visited and where we can improve our online store. This way we can continually optimize our online store experience. Amongst other the following data is stored:

  • The IP address which is made anonymous;
  • Technical characteristics, such as the browser you are using (such as Chrome, Safari or Firefox), the resolution of your computer screen, your language preference and which device you are using;
  • The page you came to the online store from;
  • When and how long you visit or use the online store;
  • If you're using functionalities of the Web store. For example, placing an order or viewing previous purchases;
  • Which pages you visit in our Web store.

These cookies we use for example to:

  • To keep track of the number of visitors to our online store;
  • To measure how long the visit takes;
  • To control the order in which a visitor visit the various pages of our online store.

Marketing cookies
You can see our ads on third party websites. To keep these recommendations, promotions and ads relevant, we use cookies. These marketing cookies make it possible that:

  • We can track which ads you've already seen;
  • We can track how many times you have seen an ad;
  • We can prevent you from seeing the same ad over and over;
  • We can track whether you click on the ads;
  • We can track whether you place an order after you have seen or clicked on an ad;

Ad networks and media agencies act as intermediaries for merchants and advertisers. The marketing cookies from these parties make it possible that:

  • our advertising partners can combine your preferences at hedgren.com with information they gather from your visits to other websites.

 

For the cookies these parties place for marketing purposes, we refer you to the statements on the websites of these parties. Because these statements can change regularly, we recommend you consult these privacy and cookie statements frequently. The following parties post on our online store cookies and/or other techniques:

We only make use of marketing cookies if you consent.